Cookies Policy | Betzillo Casino

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and provide features that may not work properly without them. Cookies can be temporary, remaining on your device only while your browser is open, or persistent, remaining for a set period or until they are deleted.

We may also use technologies that perform a similar function to cookies. These may include web beacons, pixels, software development kits, local storage and device identifiers. In this policy, we use the term “cookies” to refer to cookies and similar technologies unless a different meaning is clear from the context.

Cookies do not usually contain information that directly identifies you, such as your full name or contact details. They may, however, be linked to information that we hold about your account, device or use of our services. The information collected may include your IP address, browser type, device type, language preference, pages visited, session activity and general location information.

How cookies are placed

Some cookies are placed directly by Betzillo Casino. Other cookies may be placed by service providers that help us operate, secure, measure or improve the website. These third-party providers may process information collected through their technologies in accordance with their own privacy notices and contractual arrangements with us.

2. Why we use cookies

Cookies help us deliver a reliable and user-friendly online experience. The particular cookies used may change over time as our website, security measures and services develop. Depending on their purpose, cookies may be used for the following reasons:

Strictly necessary operation: These cookies support essential website functions, including page navigation, account access, session management and security controls. The website may not operate correctly if these cookies are disabled.
Security and fraud prevention: These technologies help identify unusual activity, protect accounts, reduce misuse and support the integrity of our website and services.
Preferences and functionality: These cookies remember choices such as language, region, display settings or other preferences, helping us provide a more consistent experience.
Performance and analytics: These technologies help us understand how visitors use the website, which pages are visited and whether features are working as intended. The information may be used to identify errors, improve performance and develop the service.
Personalisation: Where permitted and where you have provided any required consent, cookies may help remember settings or provide content that is more relevant to your interests and use of the website.
Marketing and measurement: Where applicable and subject to legal requirements, cookies may help measure campaigns, understand visits from advertising channels and avoid showing communications that are not relevant. We do not use cookies to bypass responsible gambling safeguards or to encourage gambling that may be harmful.

We may combine cookie information with other information collected when you use our website. This can help us maintain account security, understand general usage patterns and improve our products. We aim to use information only for legitimate business, legal, security and service purposes.

Responsible use of information

Cookies are not intended to replace responsible gambling protections. Information collected through cookies does not change any account limits, verification requirements, self-exclusion arrangements or other safer gambling controls that may apply. If gambling is causing concern, consider taking a break, using available account controls or seeking support from an appropriate Australian service.

3. Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or settings tool. Where required by applicable law, we will ask for your consent before placing non-essential cookies. You can use the available settings to accept or reject optional categories. Your choices may be stored so that we do not ask you again for the same preferences for a period of time.

You can also control cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to notify you when a cookie is being placed or to reject certain categories automatically. Instructions differ between browsers and devices, so you should refer to the relevant provider’s help information.

Deleting or blocking cookies may remove saved preferences and require you to sign in or make choices again.
Disabling strictly necessary cookies may prevent some parts of the website from working properly.
Rejecting analytics or preference cookies should not normally prevent access to essential website functions, although some features may be less personalised.
Browser-based controls may apply only to a particular browser or device, so you may need to repeat your choices elsewhere.
If you clear cookies, a website may not recognise your previous choices and may display the cookie notice again.

Some third-party services may provide their own tools for managing cookies, advertising preferences or analytics settings. We do not control the operation of third-party tools, and their availability may change. Using these tools may not remove all cookies already stored on your device, so you may also need to use your browser settings.

Consent and withdrawal

Where consent is the legal basis for using optional cookies, you may withdraw that consent at any time through the cookie settings available on the website, where provided. Withdrawal will not affect the lawfulness of processing carried out before withdrawal. It may also affect the availability or personalisation of certain website features.

4. Retention, updates and questions

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie and on the purpose for which it is used. We aim to keep cookies only for as long as reasonably necessary for their intended function, security requirements, legal obligations or legitimate business purposes. Retention periods may vary between cookie categories and service providers.

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on this page and may include a revised effective date where appropriate. You should review the policy from time to time so that you remain informed about how cookies are used.

This policy is intended to provide general information about cookies used by Betzillo Casino. It does not create a contract or give a complete technical list of every cookie that may be used at every time. The names, purposes and duration of cookies may change as website features and supporting services are updated.

If you have questions about this Cookies Policy or wish to exercise a privacy right, please use the contact or support options made available through the Betzillo Casino website. We will handle requests in accordance with applicable privacy laws and may need to verify your identity before responding.

Related information

For more information about how Betzillo Casino collects, uses, stores and discloses personal information, please read the Privacy Policy. Other terms may apply to account registration, payments, promotions, responsible gambling and use of the website. If there is any inconsistency between this policy and a mandatory legal requirement, the applicable legal requirement will prevail.